Everything you need to know about our appliance repair services, pricing, warranties, and service areas.
In most cases, we can dispatch a certified technician to your home the same day you call — especially for calls placed before noon. We are available 7 AM to 11 PM, seven days a week, including weekends and holidays, with no extra charge for evening or weekend appointments.
Yes, an adult (18 or older) must be present for the duration of the service visit. Our technicians will call approximately 30 minutes before arriving so you can plan accordingly.
Please ensure the appliance is accessible and clear of obstructions. For refrigerator repairs, remove perishable items if possible. For washer and dryer repairs, clear the area around the machine. Have your appliance model and serial number ready if you can find it — it's typically on a label inside the door or on the back panel — as it helps us bring the right parts on the first visit.
We serve communities across California, Texas, Washington, and Florida. Our locations include Rancho Cordova, Redwood City, San Jose, San Francisco, El Cajon, Beverly Hills, Valley Village, Reseda, Chatsworth, Mission Viejo (all CA), San Antonio TX, Everett WA, Vancouver WA, and Tampa FL. View all locations here.
Yes, we charge a standard diagnostic fee for the technician visit. This covers travel time and the diagnostic process. If you proceed with the repair, the diagnostic fee is typically applied toward the total repair cost. We will always quote you before performing any work — no surprises.
Yes. All repairs performed by Zoni Appliance Solutions are backed by a parts and labor warranty. If the same issue recurs within the warranty period, we will return and fix it at no additional cost. We use OEM-quality parts to ensure your appliance runs reliably after the repair.
A widely used guideline is the "50% rule": if the repair cost is less than 50% of the price of a new appliance, and the appliance is less than halfway through its expected lifespan, repair is usually the better value. Our technicians will always give you an honest, unbiased assessment — we won't push you toward a repair that doesn't make financial sense. Learn more about home appliance lifespans on Wikipedia's Home Appliance article.
We service all major household appliance brands including Whirlpool, Maytag, Samsung, LG, GE Appliances, Frigidaire, KitchenAid, Bosch, Kenmore, Sub-Zero, Viking, Electrolux, Amana, Speed Queen, Thermador, and many more. Our technicians receive ongoing brand-specific training to stay current with the latest models.
Yes. Our technicians are certified to repair both gas and electric appliances, including ranges, ovens, dryers, and water heaters. Gas appliance work is performed by qualified technicians in accordance with all local safety codes and regulations.
Yes. Our technicians are trained on the latest smart appliance technology, including Wi-Fi connected washers and dryers, smart refrigerators with touchscreens and internal cameras, app-controlled ranges and dishwashers, and voice-assistant integrated appliances.
A refrigerator that is not cooling can have several causes: a faulty compressor, dirty or blocked condenser coils, a failed evaporator fan motor, a malfunctioning thermostat, or low refrigerant. Some of these are simple fixes; others require professional diagnosis. See the Wikipedia page on refrigerators for general background on how these systems work. Our technicians can diagnose and fix the issue on the same visit in most cases.
Not necessarily. A washer that won't drain is often caused by a clogged pump filter, a kinked drain hose, a blocked pump impeller, or a faulty lid switch. These are typically straightforward repairs that our technicians can diagnose quickly. Learn more about how washing machines work on Wikipedia.
A dryer that runs but produces no heat is commonly caused by a blown thermal fuse, a failed heating element (electric dryers), a faulty igniter or gas valve solenoid (gas dryers), or a tripped circuit breaker. This is one of the most common dryer repairs and can usually be completed in a single visit. Learn more about dryer mechanics on Wikipedia.